Frequently Asked Questions
Everything you need to know about shopping with Chatsworth Shop
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Chatsworth Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Currently, we ship to customers within the domestic region. We are working on expanding our logistics to support international destinations in the near future.
How do I contact customer support?
Our dedicated support team is available via email at [email protected] or through our live chat feature available Monday through Friday, 9 AM to 5 PM.